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Old Jun 28, 2023, 4:20 AM
Joanne wong su ching Joanne wong su ching is offline
 
Join Date: Jun 2023
Posts: 1
Angry Got demoted to economy with very minimal compensation

Am a regular business class traveller.
Booked and paid for a business class ticket but got demoted to economy as they were overbooked. Compensation given was hardly 10% of fare difference - take it or leave it.
How do you explain that ?
Not much encouragement to book with them again . So much for striving to give the best service and value !
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