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#1
Jan 18, 2010, 2:28 PM
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Cannot get a complaint through to Air France
I wanted to send a complaint through to Air France regarding a flight cancellation without notice. I sent an email to flyingblue service desk in Johannesburg. Only to receive an email without name or reference instructing me that they cannot respond and I must make the complaint online. Problem is the complaint section on their site has been disabled. Does anyone have an email address at Air France that I can send my complaint to?
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#2
Feb 5, 2010, 10:43 AM
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You can try this link : https://www.af-klm.com/passage/ecomp....airfrance.com
Maybe you already tried this page, there is another one but it's in French : http://www.airfrance.fr/FR/fr/local/...alse#sommaire3 |
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#3
Feb 5, 2010, 10:50 AM
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thank you, this is what I was looking for - I finally faxed them but have stored the link you sent for future use.
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