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| Customer Service Have you had any problems with Continental's Customer Service? Have Continental employees treated you poorly? |
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#1
May 19, 2011, 1:11 AM
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POOR Customer Service
ONEPASS, how are you to ever use your miles when no one answers the phone. I have been on the phone over 1hour 25min and counting. I hope they ask me to fill out a survey. This is not acceptable for a major airline to have one person trying to answer all phone calls from over the country.... Why not hire someone.. there is a thought!
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