Old Mar 13, 2012, 11:09 AM
FEZA FEZA is offline
Join Date: Mar 2012
Posts: 1
Default Shame of Turkish Airlines

I was with my wife and son aged 9 in the flight from Istanbul to Vienna of Turkish Airlines on the Jan.21st. We were all seated separately (23F-25C-26D) despite of my warning that we could not help our son in an emergency case.They didn't care of my request and didn't help us.

Then , I sent a complaint letter on the Jan.25th just to prevent it happened again to somebody else. They answered me 45 days later and said separate seating was ok for our case.

It can not be such a passanger safety policy.

Old Mar 13, 2012, 11:00 PM
jimworcs jimworcs is offline
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

The seating of a 9 year old without a responsible adult with them is outrageous. What would happen in the following circumstances:

1. The child is sexually assaulted by a passenger seated next to them
2. In an emergency decompression, who would assist the child with their oxygen?
3. In an emergency evacuation, separating a child from their parent is likely to lead to a parent or child blocking the egress of others whilst looking for the other.

This practice of allowing children to be seated next to strangers and not having anyone responsible for them is simply irresponsible. It is not the same as unaccompanied children, who are part of an organised programme and under the responsibility of an FA or AirNanny.

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Turkish Airlines lezz Turkish Airlines Complaints 0 Feb 13, 2012 9:45 AM
Turkish Airlines - Never again alvin Turkish Airlines Complaints 0 Jan 10, 2012 9:25 AM
Turkish Airlines game_over Turkish Airlines Complaints 4 Sep 2, 2011 7:02 PM
Shame on you US Airways and Kudos to American Airlines and United Airlines ruth1swaby Customer Service 1 Jul 11, 2011 11:21 PM
Canceled / Delayed / Overbooked Shame on you American Airlines! GSK American Airlines Complaints 0 May 8, 2008 11:41 PM

All times are GMT. The time now is 10:03 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020