Baggage Problems
COMPLAINT: No customer consideration

Thread Tools Display Modes
Old Aug 3, 2017, 2:57 PM
Neil Neil is offline
Join Date: Aug 2017
Posts: 1

My ultra-lite suitcase was damaged between Hong Kong and London. It was replaced at LHR by a case weighing 5kg more. I had no choice but to take it at the time. I want my damaged case to be replaced like for like. Cathay refuse even to respond to emails. They show no signs of customer care.
Cathay Case Ref: 01395182
Reply With Quote Share with Facebook


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked No Consideration Lag American Airlines Complaints 0 Mar 17, 2016 3:38 PM
Customer Service Etihad Customer Care Agent Charged Credit Card Without Customer Confirmation and Misl abdul Etihad Airways Complaints 3 May 29, 2015 3:50 PM
Customer Service Poor Customer Service- No human consideration raja Etihad Airways Complaints 0 Mar 26, 2013 9:32 PM
Canceled / Delayed / Overbooked No consideration for special needs, employee incompetence ryoung United Airlines Complaints 0 Mar 17, 2007 4:09 AM

All times are GMT. The time now is 10:47 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors