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Customer Service
COMPLAINT: COMPLAINT- POOR SERVICE WITH AA

 
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Old Jan 27, 2007, 11:50 PM
Babco0711 Babco0711 is offline
 
Join Date: Jan 2007
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My name is Marie Carraha. I recently went to Jamaica and returned to Miami on January 21 to Miami International Airport via AA flight number 1376. Once I reached Miami I had to wait for over 47 minutes for a wheel chair to come. This is unacceptable. I am a sick person and this waiting seriously affected me and my family who waited for me outside for over 2 hours not knowing if everything was okay with me or not.

I would like to know what American Airlines will do to fix this.

You can contact me via email at BABCO0711 [at] AOL.COM


Sincerely,

Marie Carraha
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