Flights Canceled / Delayed / Overbooked Were you on a flight that was delayed, canceled, or overbooked?

Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old Dec 28, 2010, 1:01 PM
mouse43837 mouse43837 is offline
 
Join Date: Dec 2010
Posts: 1
Default Continental left 216 students stranded

My local high school band is currently scheduled to perform in the Pacific Holiday Bowl. However, their flights were canceled out of Newark on Monday. Continental is not willing to make accommodations to get the group out there on time for their rehearsals. I understand that thousands of people are stranded.... but these kids have a commitment to attend... and have worked for 10 months to make this trip happen. It is very disappointing that a large company such as Continental isn't willing to add a flight to help these kids get to their destination. Instead... they are selling empty seats at a premium - and taking advantage of a bad situation.
  #2  
Old Dec 28, 2010, 3:41 PM
Leatherboy2006 Leatherboy2006 is offline
 
Join Date: Nov 2007
Posts: 340
Default

Its called a blizzard and has left many other people stranded who probably have just as important things in life to do.
  #3  
Old Dec 28, 2010, 4:10 PM
mars6423 mars6423 is offline
 
Join Date: Mar 2009
Location: New Jersey/Singapore
Posts: 412
Send a message via AIM to mars6423
Default

I live 20mins from Newark airport and I'm flying out on Thursday....we got 25inches of snow from the blizzard with strong wind gusts

There was nothing continental could do about flights as the storm dumped all that snow and closed the airport

They now have to find flights for those who couldn't make it on yesterdays flights with those who are scheduled and ticketed for today's and tomorrows flights......so they won't have 200+ extra seats on a single plane and it's not so easy just to say bring in another plane

Other people have important obligations to meet too

Continental didn't strand them, the blizzard did....the runways taxiways and gates all had to be cleared
  #4  
Old Dec 29, 2010, 12:30 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197
Default

Sometimes, things happen which are just outwith the control of the airline. This is one of them. Communications and customer service after an event like t his is pisspoor, but I think 216 to be rebooked at short notice is a tall order.
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked AA Ripped me off & left me stranded!!! jasonLmarsh American Airlines Complaints 3 Dec 23, 2010 10:27 PM
Canceled / Delayed / Overbooked Spirit left me stranded and essentially stole $220. drlarson34 Spirit Airlines Complaints 5 Jul 28, 2010 2:31 AM
Customer Service Fight left before scheduled time and left passenger behind marciamarco American Airlines Complaints 0 Mar 8, 2007 12:35 AM


All times are GMT. The time now is 6:26 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020