#1  
Old Dec 18, 2014, 5:13 PM
daiveet daiveet is offline
 
Join Date: Dec 2014
Posts: 1
Thumbs down Never travel with QATAR Airways

I booked tickets from Qatar airways for my Mother (56 Years old), Sister (24 Years old), Daughter (2 Years old). Tickets were booked using Qatar airways website. I have attached the e-ticket. Itinerary was
1. NY > Paris (Qatar airways flight operated by American Airlines) - QR
2. Paris > Doha (Qatar Airways) - QR
3. Doha > Ahmedabad (Qatar Airways) - QR
Flight # 1 was delayed. Still it was assured in new york that flight will make up for time lost & next connection wont be missed. After arriving at Paris, my mother, sister with my daughter & 2 carry-on bags were able to reach the gate after running, taking a bus from one terminal to another. Flight did not leave the gate yet. It was there for sometime. But nobody was able to board as Qatar staff was saying they are late. There were another 45 passengers stranded with similar situation asking Qatar staff to help. They saw the flight fly. Connecting gates between flight was not open as well (This would eliminate time to come to arrival & then back to airline gate)
Qatar staff was saying we are not responsible for the delay of flight # 1. So contact american airlines to help you. They were not willing to answer on checked-in baggage as well. luggage was tagged till final destination.
America Airlines staff was not cooperating as well because next connection is from Qatar. At the end my sister started crying after almost 2 hours & they got her flight rescheduled. But still nobody was willing to help her understand what will happen with the luggage.
I was told Qatar is excellent in customer service but I have experienced otherwise.
I would not recommend anyone to fly Qatar ever. You are never assured of what flight you are going to board & need to figure out everything yourself if connecting flight is delayed.
Behaviour of Qatar staff was rude implying passengers were flying the aircraft & they reached late due to their own fault.
Attached Images
File Type: jpg Capture.jpg (86.1 KB, 1 views)
Reply
Tags...
Tags
complain, qatar

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Qatar Airways Sibabarada Qatar Airways Complaints 9 Mar 18, 2013 3:29 PM
Qatar Airways Refund - or not jmfholder Qatar Airways Complaints 3 Dec 20, 2012 2:19 AM
shame on Qatar airways stefcalie Qatar Airways Complaints 6 Dec 7, 2012 12:06 PM
Qatar Airways Inga Qatar Airways Complaints 0 Mar 7, 2010 1:36 PM
Orbitz & Qatar Airways Mike777 Qatar Airways Complaints 1 Jan 7, 2009 6:11 PM


All times are GMT. The time now is 2:33 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020