Reply
Customer Service
COMPLAINT: Spirit Airlines should be banned. Worst airline ever

 
Thread Tools Display Modes
  #1  
Old Jul 3, 2013, 2:16 AM
Rula Rula is offline
 
Join Date: Jul 2013
Posts: 1

I cannot believe this airline does not offer customer service at all. They give you like 5 different numbers to call them but any of those numbers work. They pretend to be one of the cheapest airlines, but in reality they are the most costly airline I have ever taken. They make you pay for each bag $50 and the weight limit is only 40lb instead of the average 50lb. So that way they can charge overweight to almost everybody. They even charge $50 for carry-on baggage. Isn't that supposed to be free? The tickets price are so high. It is ridiculous. The seats are the most uncomfortable seats of any airplane. There is no enough space for your legs and seats cannot recline. They even charged me $120 for reserving seats online. Again isn't that service supposed to be free?
They are a joke. They mislead their customers to believe they are cheap when in fact all they do is literally steal money away from their passengers. Trust me once you travel with this airline, you will never commit the same mistake again. I just learned the hard way
Reply With Quote Share with Facebook




Replies:

  #2  
Old Jul 3, 2013, 7:18 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

Spirit is the bargain basement, and as with all "bargains" it can often end up costing more. It is for students, backpackers and travellers who don't mind delays and are prepared to take their chances...it is not for people who need to get where they are going on time and expect any level of service. You won't get any and they have at least the advantage of making that clear. If you hear the comments of their CEO, you would understand that.
Reply With Quote Share with Facebook
  #3  
Old Jul 3, 2013, 4:31 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375

A direct quote from the Chairman of Spirit Airlines: "Let them complain. They'll be back if we can save them a penny."
Reply With Quote Share with Facebook

Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service worst airline spirit quetip Spirit Airlines Complaints 1 Apr 14, 2012 7:09 AM
Check-in / Boarding Spirit is the worst airline sandysofia0982 Spirit Airlines Complaints 3 Oct 18, 2011 10:22 PM
Baggage Problems Spirit The Worst Airline!! sandra jimenez Spirit Airlines Complaints 0 Jul 6, 2011 4:53 PM
Check-in / Boarding Spirit is the worst airline sandysofia0982 Spirit Airlines Complaints 0 May 6, 2011 5:54 PM
Canceled / Delayed / Overbooked Spirit Airline is the worst. flyingsucks Spirit Airlines Complaints 9 Aug 7, 2009 1:28 PM


All times are GMT. The time now is 7:50 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
BallisticTshirts.com

counter free hit unique web
unique visitors