COMPLAINT: Profiteering

Thread Tools Display Modes
Old Nov 7, 2014, 5:45 AM
Commentariat Commentariat is offline
Join Date: Nov 2014
Posts: 2

Our resort in Los Cabos was destroyed by Hurricane Odile in September 2014. The management contacted us and offered us great alternative accommodation in Nuevo Vallarta. We agreed and instructed our travel agent in Australia, we were in Canada, to offset our current tickets for new flights.

'No', said United Airlines. Our agent went to bat for us to no avail. New tickets or else. On top of that the overnight delay in time difference between OZ and USA saw UA up the per ticket price by AUD$461 each. We had travel insurance so bit the bullet and paid an outrageous amount for new tickets. Nearly AUD$1,400 more than our original booking.

Our travel agent tore into UA and provided feedback from our conversations with fellow hurricane refugees at the resort pool bar that Alaskan and US Air, as examples, had transferred all their passengers without penalty or added cost.

Some weeks later UA agreed to a refund of our original fare only having made a super profit out of us in the meanwhile. Our insurer is none to pleased.
Reply With Quote Share with Facebook


Old Nov 21, 2015, 3:50 AM
Sotuama Sotuama is offline
Join Date: Nov 2015
Posts: 4

Well I'm not surprised, my experience of United is that they are mean spirited blood suckers
Reply With Quote Share with Facebook


hurricane pricing, taking advantage

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked JetBlue - Hurricane Profiteering Bill H. JetBlue Airways Complaints 0 Sep 22, 2008 4:29 PM

All times are GMT. The time now is 9:52 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors