Baggage Problems
COMPLAINT: Lost surf board and no action from Etihad

Thread Tools Display Modes
Old Sep 10, 2016, 8:04 PM
AlexanderMata AlexanderMata is offline
Join Date: Sep 2016
Posts: 1

Lost luggage MLEEY10125

I am still waiting for a reply from Etihad with regards to my lost surfboard and board bag. It has now been over two month since my luggage was lost on an Air Berlin and Etihad co-share flight from Stockholm to Maldives and I am getting no information.

I am assuming the bag will not be found, so I would like to begin the process of reimbursement. Until I hear from Etihad, my home insurer will not help me, so understandbly I am getting very impatient.

I have tried contacting Etihad on numerous occasions, as they are responsible for the process becasue they were in charge of the last leg of my trip. But either I get no response or they send me a short message telling me how sorry they are but with no information on how to proceed with reimbursement.

I find the treatment I am getting very disrespectful and unprofessional, is this what they call customer service??!!
Reply With Quote Share with Facebook


etihad bad service, lost luggage, no response

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Poor services by Etihad airways visa department staff in updating ok to board msg JAFINAS Etihad Airways Complaints 0 Feb 3, 2015 6:20 AM
Etihad no action for a lifetime! Bad customer service! adelpj Etihad Guest Complaints 0 May 14, 2013 4:33 AM
Check-in / Boarding Etihad airways refuse to board nasir_younis Etihad Airways Complaints 4 May 5, 2012 7:14 AM
Check-in / Boarding Etihad airways not allowing me to board a flight anashadi Etihad Airways Complaints 2 Jan 8, 2012 8:59 PM
Customer Service Sportsman's Class Action vs Soothwest for lost equipment whyrob Southwest Airlines Complaints 0 Oct 20, 2007 10:13 PM

All times are GMT. The time now is 8:32 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors