Baggage Problems
COMPLAINT: Checkin Baggage receival & Customer Care

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Old Sep 29, 2016, 4:00 PM
Rajesh S Rajesh S is offline
Join Date: Sep 2016
Posts: 1

I boarded the Etihad Airlines from Chennai, India to Milan, Italy on 25th september by EY 269 & EY2870.
My Checkin Baggage was missing & Filed a Complaint in Lost & Found - Italy.
complaint number: MXPAZ23705 , dtd 25th september : Time14: 46
Waited for the luggage for couple of days & then sent a complaint to Etihad airlines. Sent a email to Etihad Airlines on 27th September 14:18 pm.
I did not get any response from the Etihad customer care till now.

Luckily, I received my checkin baggage on 27th September Evening.

I did not get any response from the Etihad customer care till now.
A very poor customer service by a renowned airlines. I have made up my mind not to travel in Etihad in my future travel.
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