[lskjr]

I had the shock of my life when I logged onto my Aeroplan account to find 293,000 miles that I had were taken away due to inactivity. These were points that I earned over the years.
When I contacted Aeroplan I was told by an agent named Gord that I had been notified by email in December 2010 that my miles would expire if I didn't keep my account active.
After scrolling through all my e mails the last one I found from Aeroplan was in October 2010 for a totally unrelated matter. The bottom line I never got any such notice!
Like many other people who get inundated with spam and junk e mail its possible it may have ended up in one of those folders because I don’t get regular mail from Aeroplan, or its lost somewhere in cyberspace.
The argument I have is with so many points at stake shouldn't I have been sent a letter or received a phone call from Aeroplan?
Aeroplan basically says it can't do anything for me except to let me buy the points back at a penny a mile plus a $30.00 service fee. That would cost me $2963.53. This is incredible! Searching the internet I have found hundreds of complaints from people who shared the same experience. Aeroplan has basically taken what appears to be millions of miles from the people who helped keep Air Canada flying during tough times. Do the math...Aeroplan values a mile at one cent per. This is the reward they give for loyalty?
A class action suit is underway against Aeroplan.
If other Aeroplan members have found themselves in the same situation here is the link to the attorney who is launching the class action
http://www.merchantlaw.com/classactions/aeroplan.php