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Baggage Problems
COMPLAINT: still waiting for luggage

 
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Old Oct 28, 2008, 11:52 PM
cerskine cerskine is offline
 
Join Date: Oct 2008
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My husband flew from Boston to Myrtle Beach. A two hour flight. They lost his luggage upon landing. Almost three weeks later, he still does not have his luggage. A number of phone calls later have produced no results. Of course, we cannot talk to a real person, just a machine. I will not fly this airline again and caution anyone thinking of doing so.
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  #2  
Old Nov 2, 2008, 6:19 PM
airhead airhead is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2008
Posts: 228

You have to push the buttons so the menu options will connect you to the right person. The airline can't help you unless you are willing to push a few buttons. Once they know you are looking for your bag, they should do everything possible to get it to you. But you have to take the first step and contact the airline.

Last edited by airhead; Nov 2, 2008 at 6:23 PM. Reason: 1st to 3rd tense
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