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COMPLAINT: Singapore - rescheduling.

 
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Old Feb 11, 2013, 9:17 PM
bilingual bilingual is offline
 
Join Date: Oct 2010
Posts: 84

We have booked SQ for our trip to BKK, but the 9th of January they noticed us that they had resceduled the CPH-SIN departure, which results in arriving at BKK about 3 hours later than planed.
Is there any EU regulations which considers rescheduling eligble for compensation?
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Old Feb 12, 2013, 9:36 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
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There is no specific rule under 261/2004 about reschuduled flights ahead of time, it mostly deals with cancellations and delays. However, you do not have to accept the change and can demand a full refund. However, this often means that you will have to rebook with another airline at a higher fare, so I would be cautious about this option.
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