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COMPLAINT: Virgin Atlantic Calamity

 
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  #1  
Old Jul 2, 2009, 12:30 AM
marvino marvino is offline
 
Join Date: Jul 2009
Posts: 2

We stranded at Dulles airport to London since June 30th 6PM. It's July 1st 8PM and no assurance of departure.
PLEASE CAN SOMEONE MAKE AN EXECUTIVE DECISION AND GET US OUT OF HERE TO LONDON?
This is CRAZY! and very unprofessional.

At the airport 2-days in a roll due to lack of planning and poor management by Virgin Atlantic flight team at Dulles Airport June 30th and July 1st 2009. STILL WAITING AS I WRITE.

This is flight VS022 from June 30th. WHERE IS THE CEO?
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  #2  
Old Jul 2, 2009, 2:06 AM
Silent Bob Silent Bob is offline
 
Join Date: Sep 2007
Location: NY NY
Posts: 510

First why are u stuck in Dulles; cancelled flights? delays? or are u on standby? what's the poor management? what's the deal? we need details here.
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Old Jul 2, 2009, 2:36 AM
Butch Cassidy Slept Here Butch Cassidy Slept Here is offline
 
Join Date: Mar 2008
Location: Nearest Airports: COD, BIL, WRL
Posts: 577

These airlines may have lower "last minute" ("walk-up") fares when compared to larger airlines:

From DULLES to LONDON

US AIRWAYS
(change in Phila. or Charlotte) -- 800-428-4322 (bad news airline--use as a last resort!)

AER LINGUS (Irish International)
(change in Dublin or Shannon) -- 800-474-7424


From NEW YORK / J.F. Kennedy to LONDON

ICELANDAIR
(change in Iceland) -- 800-223-5500 ext 2 prompt 1
Use evening departure, and morning arrival, for short layover in Iceland.
Phone answered 9:00 AM - 8:00 PM

Good luck!!
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Old Jul 2, 2009, 9:52 AM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
Posts: 1,366

The flight was canceled but the aircraft left for LHR early the next morning. I don't know if it was carrying passengers or not. They may have just been ferrying the aircraft and crew back to the UK for repairs.
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