Old Nov 20, 2015, 9:45 AM
manrosh manrosh is offline
Join Date: Oct 2015
Posts: 2
Default Poor response to complaint

Despite lodging complaint with Etihad more than 3 months ago my complaint is yet to be resolved and numerous mails to Etihad Customer service [email protected] no action taken and they are not even bothered to reply

Etihad Customer service s **K*

I would never travel ETihad again nor recommend any one
Old Nov 23, 2015, 9:23 AM
Etihad Representative Etihad Representative is offline
Join Date: Oct 2008
Location: Abu Dhabi - UAE
Posts: 286

Hi there, we are sorry to hear that. We would like to look into this for you but we need your email address to check for past interactions on our system. Please send us a Private Message with your personal information. Thank you *FT
Old Nov 30, 2015, 11:30 PM
jeritilley jeritilley is offline
Join Date: Nov 2007
Posts: 2
Thumbs down Etihad Customer 'service'

Not only is Etihad customer 'service' non-existent, they are actually agressive. They ended up blocking my email address (although they denied doing it), then blocked my Twitter account and even after all that, never resolved the problems.

Definitely a MINUS 5 star airline. Never again.

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