#1  
Old Dec 1, 2010, 10:08 PM
charprest charprest is offline
 
Join Date: Dec 2010
Posts: 1
Angry Broken Stroller

Continental Airlines broke my very expensive stroller and is refusing to pay for it. I can not even get anyone to speak to me about getting reimbursed by phone or in person. Do NOT fly continental if you plan on taking a stroller. They are very unhelpful and rude!!!!
  #2  
Old Dec 20, 2010, 2:41 AM
Dina Dina is offline
 
Join Date: Dec 2010
Posts: 1
Default Same airline same thing happened to us

Same thing happened to us today. They managed to snap the handle bars completely off!!! Not only did they destroy a very expensive stroller but they were beyond rude in explaining this ridiculous policy. I'd advise against flying Continental with kids. Horrible experience.
  #3  
Old Dec 20, 2010, 8:59 AM
Researcher Researcher is offline
 
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Posts: 28
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Default Mishandled Baggage Research

Dear Dina and Charprest: I am interested in your case. I am developing a Doctoral research on Mishandled baggage (see General Discussion- Mishandled Baggage Research ) Could you please, provide the airline complaint form (minus personal information) you filled with the airline or send me an email to [email protected] and I will send a survey. The survey is very similar to the one you must file with the airline and does not contain personal information.
This is a unique research and the case you are describing makes part of my target population.

Thanks before hand
  #4  
Old Dec 22, 2010, 6:59 PM
Researcher Researcher is offline
 
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Dear user: I am developing a Doctoral research on Mishandled baggage (see General Discussion- Mishandled Baggage Research ) Could you please, provide the airline complaint form (minus personal information) you filled with the airline or send me an email to [email protected] and I will send a survey. The survey is very similar to the one you must file with the airline and does not contain personal information.
Thanks before hand
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  #5  
Old Dec 23, 2010, 5:28 PM
Gromit801 Gromit801 is offline
 
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Posts: 745
Default

Researcher, enough with the spam already.
Reply

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