Old Feb 19, 2010, 3:48 PM
dohara dohara is offline
Join Date: Feb 2010
Posts: 1
Default Double Billing @ an $1800 mistake

I made a reservation online and Continental Airlines put a hold on my bank account twice at $1800 each time putting my account into a negative balance of $1400.00. This was on a Holiday weekend so I was without monies for 3 days and when I finally got a hold of them two people told me that it was a computer glitch in their system that Continental has not yet fixed after several complaints and then the Customer Service manager said no it was my banks fault that it billed twice in my account. But looking at the bank print out Continental put the charges through twice with 5 different lines of charges. They were not willing to provide any "sorry" it was our fault and didn't care that I told them I would let everyone know that they shouldn't book tickets with them because of their computer glitch problem. "They don't care about their customers!"

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Check-in / Boarding Tried to charge $200 incorrectly for baggage then lied to cover up mistake deltavictim Delta Air Lines Complaints 3 Jul 23, 2009 2:43 PM
Canceled / Delayed / Overbooked One mistake after another Allison Westberg Flights Canceled / Delayed / Overbooked 1 Dec 21, 2008 3:48 PM
Customer Service Delta DOUBLE charge my money! Jens Delta Air Lines Complaints 2 Jul 16, 2008 3:58 PM
Subject: complaint regarding the careless mistake done by the staff of your airlines. Shalini Other Airline Complaints 1 Mar 8, 2008 3:52 PM

All times are GMT. The time now is 3:12 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020