Old Jan 23, 2016, 3:13 PM
aauppal aauppal is offline
Join Date: Jan 2016
Posts: 1
Default Racist Comments by Etihad airport staff

Coming back from US, I was supposed to travel through EY231 (AA9080) from AUH to ISB on January 16th, 2016. My wife and sons (5year and 2year) were also accompanying me during the travel. The flight took off normally but due to poor visibility at ISB the captain eventually decided to return back to AUH. After returnig to the airport it was revealed that the next flight will be on January 17th, at 15:05. As we returned to AUH at 5:00 in the morning, therefore there is a delay of 10 hours in the next flight. As we were travelling for almost 36 hours with kids, therefore I requested the Etihad airport staff for a hotel room where we might have some rest. The response from the multiple etihad representatives was quite surprising and shocking, as one of them clearly told me that with Pakistani passport you are not eligible for this luxury. Adding insult to the injury, I saw people who were americans/british, etc, were provided with the accommodation in the hotels, while the people who belong to Pakistan were penalised for their nationality, which in my opinion is an extreme act of racism.
Through this message I want to get compensation from etihad for this discriminating behaviour, who claim that they are one of the best airlines of the World

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Poor services by Etihad airways visa department staff in updating ok to board msg JAFINAS Etihad Airways Complaints 0 Feb 3, 2015 6:20 AM
Customer Service Lufthansa Staff attitude at Frankfurt Airport heag Lufthansa Complaints 0 Nov 22, 2011 8:10 AM
Customer Service Etihad check in staff misappropriating baggage shagai Etihad Airways Complaints 20 Mar 1, 2010 4:44 PM
Check-in / Boarding Very rude check-in staff at Calgary Airport HKLau Air Canada Complaints 1 Aug 29, 2008 8:33 PM

All times are GMT. The time now is 9:17 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020