[beek]

My sister was set to fly into Houston this past Saturday afternoon on BA from the UK, just after Ike came through. Knowing what was about to happen to the Houston area, my brother and I told her to change her flight to Sunday--- thinking that we would be up and running soon after the hurricane. She did and they charged her $100 for the privilege. They then cancelled the flight. With 4 million people out power (including us), we thought it best that she postpone her visit altogether. She changed her flight from this past Sunday to November. Again BA charged her $100 and then promptly cancelled the flight.

She called them to ask for a refund of the change fee since they cancelled both flights. They refused saying that they held up their end of the bargain when she changed flights. According to the Houston Chronicle the majority of US airlines are allowing Houston bound passengers the opportunity to change flights even if they were outside the two days that the airports were closed with out penalty. Why can’t the “world’s favorite” airline see what has happened in Houston and do the same?