| FAQ | Tips | About Us | Mark Forums Read |
|
#1
Dec 10, 2016, 4:10 PM
|
|||
|
|||
Damaged bag
When I told a Qantas check-in agent on Nov 16 that my bag had been damaged on the flight over on Nov 13, I was told to wait until I got home to report it since they would have to take the bag for repairs. I reported it on Dec 6 and was denied because it wasn't documented within 7 days. Why didn't the Qantas agent know that? Or was it a nice way to delay so the claim would be denied. Now I know not to trust an agent and go to their web site to check out the rules.
|
| Reply |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Complaint | Complaint Author | Forum | Replies | Last Post |
| Baggage Problems Damaged | odawn | Etihad Airways Complaints | 0 | May 28, 2016 9:26 AM |
| Baggage Problems Suitcase damaged | Shaunmacl | Lufthansa Complaints | 0 | Jan 10, 2016 9:45 PM |
| Baggage Problems damaged/broken Bag | Ed M. | American Airlines Complaints | 1 | Dec 25, 2015 12:43 AM |
| Baggage Problems luggages damaged | 916jacquelyn | American Airlines Complaints | 1 | Sep 12, 2013 4:22 PM |
| damaged luggage | Tillamook | Alaska Air / Horizon Air Complaints | 0 | May 4, 2012 2:41 AM |
Linear Mode
