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  #1  
Old Oct 25, 2007, 12:41 PM
AirlineComplaints.org AirlineComplaints.org is offline
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Join Date: May 2007
Posts: 192

Dear Members and guests,

Welcome to the new AirlineComplaints.org network!

We have merged all our airline complaints sites into one central forum. This will allow you to access all the complaint sites without the need to create an account for each one. Furthermore, this format makes it easier to compare airlines, search and communicate with users across the entire network, and post complaints about more than one airline. Lastly, we believe that by having the airlines side-by-side, the airlines companies will be more pressured to respond positively to your complaints in order to keep up with the competition.

You can use your original account with the username and password you selected on this new site. If you have any problems logging in, just let us know.

You will find the About Us, FAQ, Tips, Airline Contacts, and Links sections on the Navigation Bar at the top. If you have any further suggestions on how we can improve, please let us know in the new Suggestions / Comments / Criticisms forum. Also, please note that the individual airline complaint domains are still valid so, for example, DeltaComplaints.com will redirect you to the Delta Air Lines Complaints section of this forum.

We hope you enjoy the new site!

Sincerely,

AirlineComplaints.org
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  #2  
Old Jan 15, 2009, 1:42 AM
JE JOONG KIM JE JOONG KIM is offline
 
Join Date: Jan 2009
Posts: 1

Thanks for your guidance.
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  #3  
Old Apr 14, 2009, 10:19 PM
mikew1231 mikew1231 is offline
 
Join Date: Apr 2009
Posts: 5

I'm glad that there is a place to discuss the abuse we as customers seem to be taking from the airline industry.

Thanks, Mike
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  #4  
Old Feb 13, 2011, 4:52 AM
scribe4 scribe4 is offline
 
Join Date: Feb 2011
Posts: 11

A group of consumers is organizing an airline boycott in the form of a National No-Fly Week, July 10 - 16, 2011. We are hoping to spread the word, and need your help.

If the people of Egypt can overthrow a police state, why do we in America just sit still for price gouging, bag check fees, no-refund policies, overbooked flights, higher fees for extra inches of legroom and/or trip flexibility, ridiculous security practices and numerous other insults? The latest crime is that some airlines now want to charge a fee for checking in at the airport ticket counter and a fee to use the on-board restroom.

We're supposed to be the most democratic nation in the world, but we just bend over and let corporate America stick it to us. What happened to our revolutionary spirit? In the 1970s my generation stood up and ended the Viet Nam war (and got Richard Nixon out of office). But now we just sit on our obese ***** and do nothing. The people of Egypt put us to shame.

If a working class family of five saves for years to finance a vacation a Disney World and one of the parents is laid off from his or her job, every penny of their ticket price is LOST (unless they purchased a higher class of ticket or travel insurance that specifies coverage for a layoff). I recently had to cancel a trip, and even with trip insurance, could not receive a refund or even a credit! I spent a total of about 7 hours on hold with Expedia -- and the airline -- to no avail. And if you search online you will find thousands of customers with similar complaints.

Airlines have taken advantage of the post-911 Bush fear scenario to abuse customers. They need to reshape their business models and solve their financial problems using means other than torturing consumers.

We are asking America to support National No-Fly Week July 10 - 16, 2011. But it will take thousands -- millions -- of people to make it happen. Please support this boycott by refusing to book any travel during this period, and help us out by spreading the word in any way you can. The airlines need to get the message that we don't have to accept being cheated, manipulated and abused. Please tell your friends.

For a quick overview of the latest in fee abuses, visit these links:

Four most outrageous, unfair airline fees

http://www.dallasnews.com/travel/hea...rline-1349.ece

11 new airline fees you could see in 2011

http://www.examiner.com/budget-trave...could-see-2011

Airline Fees Jump By 50 Percent: Is It Unfair to Customers?

http://abcnews.go.com/WN/airline-fee...ry?id=11734970

Hidden Airline Fees: Unfair and Illegal

http://www.associatedcontent.com/art...d_illegal.html

Tourists to U.S. Hit with New Fee Ė Critics Say, Unfair

http://www.farecompare.com/articles/...-new-fee-poll/
DOMESTIC AIRLINE FEE CHART(LAST UPDATED 4/13/2010)
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  #5  
Old Feb 13, 2011, 4:55 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,109

Hey scribe.........this is part of the forum rules which you agreed to when you signed up.......

"Do not spam threads with useless, unhelpful, or redundant comments."

I would say yours fall into the redundant category. I'm sure you're passionate about this but it's getting old.
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  #6  
Old Feb 13, 2011, 5:08 AM
scribe4 scribe4 is offline
 
Join Date: Feb 2011
Posts: 11

Sorry. I didn't realize it was showing up for everybody here. I figured each forum was its own separate space.
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  #7  
Old Mar 5, 2011, 8:51 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,109

How do these bots get here and why are they tolerated?
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  #8  
Old Mar 19, 2011, 10:21 PM
Ticked Ticked is offline
 
Join Date: Mar 2011
Posts: 1

Has anyone tried getting a Premium Coach, Business or First class ticket using miles on Qantas? I made my reservation back in November for an April flight and all they had then was coach; they said to call back to see if anything opens up. I've been calling frequently since November and nothing has ever opened up in premium, business or first class; I'm wondering if they ever offer these seats at all! Has anyone else had this issue? Thanks.
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  #9  
Old Aug 16, 2011, 10:34 AM
Piter31 Piter31 is offline
 
Join Date: Aug 2011
Posts: 1

Thanks for your guidance.
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  #10  
Old Dec 30, 2011, 10:08 PM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,109

Cool......spam in Japanese. Nice.
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  #11  
Old Sep 4, 2012, 7:01 AM
thomasclark thomasclark is offline
 
Join Date: Sep 2012
Posts: 2

I'm glad that there is a place to discuss the abuse we as customers seem to be taking from the airline industry.

Thanks,
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  #12  
Old Sep 16, 2012, 9:52 AM
laura nugget laura nugget is offline
 
Join Date: Sep 2012
Posts: 2

I am new to this site but I am already finding the answers to all my questions! thank you!
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  #14  
Old Jul 9, 2014, 5:32 PM
jake0955 jake0955 is offline
 
Join Date: Jul 2014
Posts: 2

BEFORE YOU FLY KOREAN AIR READ THE FOLLOWING WHAT THEY DID TO AN 68 YEAR OLD DIABETIC,U.S. CITIZEN.

I am Jake Jacobs, Indian Born, Naturalized United State
Citizen.

I collapsed on a Korean Air flight coming from Seoul to Honolulu
(Hawaii). I was a paid passenger on this Korean Air from Honolulu to Mumbai
(India) traveling with valid US Passport copy attached as(
appendix Ń) and Valid Staying in India Visa (appendix B) and
(appendix C ). Some reason the Immigration Officials in India
mistakenly deported me back to Honolulu. (Appendix D) on September 6th
2011. Korean Air agent Mr. Singh tells I violated Indian Law and
I didn't have proper document to enter India, I ask you then what is appendix A,
B, C. If I didn't have proper documents
why would they (KAL) board me from Honolulu, to Mumbai.

It is the pre-boarding requirements check before boarding to check the passport
and necessary visas.

With the same documents I travel-led
to India after a week later. Mumbai Immigration refused my entry
Kochi (India) Immigration officials
allowed my entry to India. Immediately Korean Air Agents came
and demanded and asked remove all money from my valet. I did remove
and gave to the agent; he did not give any receipt. The agent
didn't tell me this money for 1 way ticket to Honolulu.

The money they took was over 2000, US dollars and 3000 Indian
Rupees. At Mumbai gate I cried out telling
the agent I am tired. I am hungry. I didnít
take my medication. I donít want to go back, need water to drink, I had a
long flight coming from Honolulu (almost 22 hours) he ignored me.

When I was refused to enter India,
it was Korean Air responsibility at their expenses to send me
back to Honolulu, instead they stole my money forcefully made
me to sign documents without giving any copies.

At Mumbai gate the agents asked if I
don't give the money, sign the papers and board the plane, immediately I
could end in Indian JAIL. At that point I got scared.

In Mumbai airport I requested medical help telling them I am not taken my
diabetic medicine. My diabetic medicines are kept in my
hand (carry) luggage, with was under KALs control.

I requested then that I am a US citizen and wanted to speak to US consulate
personal in Mumbai, they told me that they are sleeping where as a duty officer is available
24 hour basis to help US Citizens.

I tell the agent that I had l long flight from Honolulu to Mumbai
(22 hours), I am suffering from Diabetic & Hypertension, and I am very
tried the need water to drink and some food to eat. The Korean Agent asked within
minuteís board to waiting aircraft. The agent hustled and pushed
me and asking me to get inside the plane in blink of second. I was not given a
ticket in Mumbai for the flight to Seoul Nor I was given a ticket in Seoul for
the flight to Honolulu.

At the gate at Mumbai I was robbed,
denied medical care, denied my medication, denied food, water, denied access to
US Consulate, and was treated like a criminal. I tell the agent my family and
friends are waiting in Kochi (India). He paid no attention.

While in the plane from Mumbai I request the cabin crew for
Diabetic Meal they did not give me diabetic meal. As soon as I landed in Seoul (Korea)
two Agents came and escorted me to a
CELL. I asked the agents where are you taking me and I tell them I am a
US Citizen and want to speak to U S Consulate personal in Seoul. Korea.

They did not spoke a word to me in English and straight took me to
the Cell. This was a NEAR DEATH EXPERIENCE.

When I was in the prison I requested the agents that I am not taken my
medicines and very hungry and thirsty. (Drank some water from the cell toilets.)

They (the agents) ignored me, spoke no English to
me. I was incremented , Locking me up in Holding Cell when I have valid
US Passport. A US citizen can enter South Korea without a visa and stay up
to 60 days.
Korean Air Agents thought I was Indian born, a Migrant
Undocumented worker, from INDIA .. In the holding cell there were Pakistanis, Bangladeshis,
Africans, Nigerians, Blacks, and most of the women were from Thailand, we were
all kept in one cell some of the women I saw was sleeping on the floor, these
people are undocumented and had no valid visas. There were NO whites
Americans nor White Europeans.

Then at midnight (last flight) they escorted me to Honolulu
flight I broad the flight with lots of struggle and with pain.
On flight to Honolulu I requested the cabin crew diabetic food but they refused
telling that I did not order diabetic meal. The cabin crew refused to
provide me with diabetic meal.
In the flight to Honolulu I got really sick, I was sweating, whole body was in
pain, back Pain, Head-ace, both legs started swollen, even unable
to walk to restroom, somehow I managed to sit in the economy seat all because
of my faith in GOD.

Before approaching Honolulu I collapsed, I was not able to disembark
so the stretcher (wheel chair) came and took me to a waiting. This injury
happened inside the plane.Honolulu Ambulance they took me to Queen EMMA
Hospital in Honolulu (Hawaii).
Immediately I was admitted to the EMERGENCY ROOM and the doctors who attend
me was very alarmed, they didn't know what was going on with me and why my both
legs are swollen, so ordered tests, including, MRI, took blood from my spine
and I was treated there in the hospital.

The injury was potentially life threatening.

I got discharged and went to a hotel in Honolulu (taxi was arranged by the
hospital since I didn't have no money to pay for the taxi. All the money

I had was stolen by Korean Agent in Mumbai. I paid the hotel bill by
Debt card from Bank of America,
I got rested for few days then I travelled to San Francisco to go to Indian
Consulate (This was arranged by a Indian friend from Dallas (Texas) via
emigrate airline). This ticket was from Honolulu to San Francisco to Dubai to
Koch i, (India).

I informed the Consulate office inSan Franco and explained to them what actually
happened in Mumbai (Indian Immigration Office), They then verified my Indian Visa
and told me that I have
a valid visa to enter and stay in India till FEBRUARY 2012 and I should have no
problems to enter India, also since I am no longer going though Mumbai
airport I should not have any troubles in entering India.

The Indian consulate officer told that Indian Immigration might have
mistaken and mistakenly deported me back to Honolulu. I returned to Kochi and
had no trouble entering to Kochi, India

On June 15 the 2012 I had a Major open heart surgery in Broward General
Hospital in South Florida. Korean Air is responsible for my Heart Attack
followed by major Open Heart Surgery in Broward Medical Centre in South
Florida.

The stress itself is unhealthy, the body's reaction in this stressful
situation because I was kept on the flight from Mumbai, Seoul to Honolulu in a economy seat
(over 22 hours) and they kept me in the prison. The stress did my body was it
increased my heart rate elevating
blood pressure. It increases respiration elevating fat & cholesterol
levels. They fed me unhealthy food instead of diabetic meals, during this
ordeal I was in the STATE OF PANIC and was in great
fear. Now the doctor tells me that I am suffering from P T S D.

I am suffering from left shoulder
pain because of muscle injury happened in the plane and need surgery.

Because of Korean Air, unorthodox
business practice, in human behavior, (treatment), torture,
discrimination, and I got injured.

I am living in constant fear afraid to fly and constantly thinking why someone
(like KAL) would do such evil things to 68 year old law abiding US
citizen...

Now I owe thousands of dollars worth of medical bills and other bills, I do not own a home
or a car and I am unable to continue my profession due to this injury happened during
the journey on Korean Air flight.

I believe even Guantanamo bay prisoners have better humanís right than I
had. They get medical attention if they request or given food. Don't they?

What crime I committed to deserve such a in human and miserable treatment
by such a BILLION dollar. Company to a poor old man living in America.

I want to be compensated for the
pain & suffering and all the evil things Korean did to me.

I want to go back to live normal life and my life back.

To get justice I filed a complaint
with Robin S. Rosenbaum United States District Judge, KAL through
their powerful attorney filed a summary of judgment, to dismiss my claim and
the judge denied my complaint.

Article 17.1 of the Montreal
Convention creates a presumption of air-carrier liability for "bodily
injury" as follows:

The carrier is liable for damage
sustained in case of death or bodily injury of a passenger upon condition only
that the accident which caused the death or injury took place on board the
aircraft or in the course of any of the operations of embarking or
disembarking.

When I boarded the plane from Mumbai
& Seoul I walked to my seat, then in when I disembarking at Honolulu

They had used the wheel chair to
take me out of the plane to an emergency ambulance at Honolulu.

So, where is the injury happened....in the plane, was it not covered by Montreal Convention, as
stated above. Then how can the Judge denied to law suit for a jury trial.

I would like to be interviewed by your journalist

I would also like you to publish this Press Release.

e-mail ID
[email protected]
Contact Number in US 1-954 702 3230.
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  #15  
Old Jul 9, 2014, 5:37 PM
jake0955 jake0955 is offline
 
Join Date: Jul 2014
Posts: 2

BEFORE YOU FLY KOREAN AIR READ THE FOLLOWING WHAT THEY DID TO AN 68 YEAR OLD DIABETIC,U.S. CITIZEN.

I am Jake Jacobs, Indian Born, Naturalized United State
Citizen.

I collapsed on a Korean Air flight coming from Seoul to Honolulu
(Hawaii). I was a paid passenger on this Korean Air from Honolulu to Mumbai
(India) traveling with valid US Passport copy attached as(
appendix Ń) and Valid Staying in India Visa (appendix B) and
(appendix C ). Some reason the Immigration Officials in India
mistakenly deported me back to Honolulu. (Appendix D) on September 6th
2011. Korean Air agent Mr. Singh tells I violated Indian Law and
I didn't have proper document to enter India, I ask you then what is appendix A,
B, C. If I didn't have proper documents
why would they (KAL) board me from Honolulu, to Mumbai.

It is the pre-boarding requirements check before boarding to check the passport
and necessary visas.

With the same documents I travel-led
to India after a week later. Mumbai Immigration refused my entry
Kochi (India) Immigration officials
allowed my entry to India. Immediately Korean Air Agents came
and demanded and asked remove all money from my valet. I did remove
and gave to the agent; he did not give any receipt. The agent
didn't tell me this money for 1 way ticket to Honolulu.

The money they took was over 2000, US dollars and 3000 Indian
Rupees. At Mumbai gate I cried out telling
the agent I am tired. I am hungry. I didnít
take my medication. I donít want to go back, need water to drink, I had a
long flight coming from Honolulu (almost 22 hours) he ignored me.

When I was refused to enter India,
it was Korean Air responsibility at their expenses to send me
back to Honolulu, instead they stole my money forcefully made
me to sign documents without giving any copies.

At Mumbai gate the agents asked if I
don't give the money, sign the papers and board the plane, immediately I
could end in Indian JAIL. At that point I got scared.

In Mumbai airport I requested medical help telling them I am not taken my
diabetic medicine. My diabetic medicines are kept in my
hand (carry) luggage, with was under KALs control.

I requested then that I am a US citizen and wanted to speak to US consulate
personal in Mumbai, they told me that they are sleeping where as a duty officer is available
24 hour basis to help US Citizens.

I tell the agent that I had l long flight from Honolulu to Mumbai
(22 hours), I am suffering from Diabetic & Hypertension, and I am very
tried the need water to drink and some food to eat. The Korean Agent asked within
minuteís board to waiting aircraft. The agent hustled and pushed
me and asking me to get inside the plane in blink of second. I was not given a
ticket in Mumbai for the flight to Seoul Nor I was given a ticket in Seoul for
the flight to Honolulu.

At the gate at Mumbai I was robbed,
denied medical care, denied my medication, denied food, water, denied access to
US Consulate, and was treated like a criminal. I tell the agent my family and
friends are waiting in Kochi (India). He paid no attention.

While in the plane from Mumbai I request the cabin crew for
Diabetic Meal they did not give me diabetic meal. As soon as I landed in Seoul (Korea)
two Agents came and escorted me to a
CELL. I asked the agents where are you taking me and I tell them I am a
US Citizen and want to speak to U S Consulate personal in Seoul. Korea.

They did not spoke a word to me in English and straight took me to
the Cell. This was a NEAR DEATH EXPERIENCE.

When I was in the prison I requested the agents that I am not taken my
medicines and very hungry and thirsty. (Drank some water from the cell toilets.)

They (the agents) ignored me, spoke no English to
me. I was incremented , Locking me up in Holding Cell when I have valid
US Passport. A US citizen can enter South Korea without a visa and stay up
to 60 days.
Korean Air Agents thought I was Indian born, a Migrant
Undocumented worker, from INDIA .. In the holding cell there were Pakistanis, Bangladeshis,
Africans, Nigerians, Blacks, and most of the women were from Thailand, we were
all kept in one cell some of the women I saw was sleeping on the floor, these
people are undocumented and had no valid visas. There were NO whites
Americans nor White Europeans.

Then at midnight (last flight) they escorted me to Honolulu
flight I broad the flight with lots of struggle and with pain.
On flight to Honolulu I requested the cabin crew diabetic food but they refused
telling that I did not order diabetic meal. The cabin crew refused to
provide me with diabetic meal.
In the flight to Honolulu I got really sick, I was sweating, whole body was in
pain, back Pain, Head-ace, both legs started swollen, even unable
to walk to restroom, somehow I managed to sit in the economy seat all because
of my faith in GOD.

Before approaching Honolulu I collapsed, I was not able to disembark
so the stretcher (wheel chair) came and took me to a waiting. This injury
happened inside the plane.Honolulu Ambulance they took me to Queen EMMA
Hospital in Honolulu (Hawaii).
Immediately I was admitted to the EMERGENCY ROOM and the doctors who attend
me was very alarmed, they didn't know what was going on with me and why my both
legs are swollen, so ordered tests, including, MRI, took blood from my spine
and I was treated there in the hospital.

The injury was potentially life threatening.

I got discharged and went to a hotel in Honolulu (taxi was arranged by the
hospital since I didn't have no money to pay for the taxi. All the money

I had was stolen by Korean Agent in Mumbai. I paid the hotel bill by
Debt card from Bank of America,
I got rested for few days then I travelled to San Francisco to go to Indian
Consulate (This was arranged by a Indian friend from Dallas (Texas) via
emigrate airline). This ticket was from Honolulu to San Francisco to Dubai to
Koch i, (India).

I informed the Consulate office inSan Franco and explained to them what actually
happened in Mumbai (Indian Immigration Office), They then verified my Indian Visa
and told me that I have
a valid visa to enter and stay in India till FEBRUARY 2012 and I should have no
problems to enter India, also since I am no longer going though Mumbai
airport I should not have any troubles in entering India.

The Indian consulate officer told that Indian Immigration might have
mistaken and mistakenly deported me back to Honolulu. I returned to Kochi and
had no trouble entering to Kochi, India

On June 15 the 2012 I had a Major open heart surgery in Broward General
Hospital in South Florida. Korean Air is responsible for my Heart Attack
followed by major Open Heart Surgery in Broward Medical Centre in South
Florida.

The stress itself is unhealthy, the body's reaction in this stressful
situation because I was kept on the flight from Mumbai, Seoul to Honolulu in a economy seat
(over 22 hours) and they kept me in the prison. The stress did my body was it
increased my heart rate elevating
blood pressure. It increases respiration elevating fat & cholesterol
levels. They fed me unhealthy food instead of diabetic meals, during this
ordeal I was in the STATE OF PANIC and was in great
fear. Now the doctor tells me that I am suffering from P T S D.

I am suffering from left shoulder
pain because of muscle injury happened in the plane and need surgery.

Because of Korean Air, unorthodox
business practice, in human behavior, (treatment), torture,
discrimination, and I got injured.

I am living in constant fear afraid to fly and constantly thinking why someone
(like KAL) would do such evil things to 68 year old law abiding US
citizen...

Now I owe thousands of dollars worth of medical bills and other bills, I do not own a home
or a car and I am unable to continue my profession due to this injury happened during
the journey on Korean Air flight.

I believe even Guantanamo bay prisoners have better humanís right than I
had. They get medical attention if they request or given food. Don't they?

What crime I committed to deserve such a in human and miserable treatment
by such a BILLION dollar. Company to a poor old man living in America.

I want to be compensated for the
pain & suffering and all the evil things Korean did to me.

I want to go back to live normal life and my life back.

To get justice I filed a complaint
with Robin S. Rosenbaum United States District Judge, KAL through
their powerful attorney filed a summary of judgment, to dismiss my claim and
the judge denied my complaint.

Article 17.1 of the Montreal
Convention creates a presumption of air-carrier liability for "bodily
injury" as follows:

The carrier is liable for damage
sustained in case of death or bodily injury of a passenger upon condition only
that the accident which caused the death or injury took place on board the
aircraft or in the course of any of the operations of embarking or
disembarking.

When I boarded the plane from Mumbai
& Seoul I walked to my seat, then in when I disembarking at Honolulu

They had used the wheel chair to
take me out of the plane to an emergency ambulance at Honolulu.

So, where is the injury happened....in the plane, was it not covered by Montreal Convention, as
stated above. Then how can the Judge denied to law suit for a jury trial.

I would like to be interviewed by your journalist

I would also like you to publish this Press Release.

e-mail ID
[email protected]
Contact Number in US 1-954 702 3230.
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  #16  
Old Sep 19, 2015, 7:06 AM
Roms47159 Roms47159 is offline
 
Join Date: Aug 2015
Posts: 4

I made my reservation back in November for an April flight and all they had then was coach.
เล่น gclub
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  #17  
Old Jun 30, 2016, 12:47 AM
bertone bertone is offline
 
Join Date: Jun 2016
Posts: 2

Thank you for the information
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