Reply
In-flight Issue
COMPLAINT: Sexual harassment on board

 
Thread Tools Display Modes
  #1  
Old Apr 28, 2013, 3:22 PM
Treycool Treycool is offline
 
Join Date: Apr 2013
Posts: 1

My husband and I were flying back from Las Vegas after getting married. We were seated at the back of the plane (33E and F). Just before take off the steward brought an obviously drunk passenger to sit beside me. 33A, B and C were empty - but he was place in 33D. I could smell the alcohol on him very strongly. The plane began to take off and the passenger beside me was clearly restless and angry. He began to squirm around in his seat and raise his arms around, elbowing me in the side of the head. I told him to "watch it", but he didn't acknowledge me. The plane was in the air and the passenger had his eyes closed. He slumped over on me and I pushed him off. He then came over on me again, this time with his hands up and down the side of my body, as if attempting to sleep on me. He grabbed my leg and left breast. I wiggled away and by this time I told my husband. He was about to push the button for the steward but the steward was right behind us. He said that once the seat belt sign was off he would move us. My husband asked the passenger why he was sitting there and he said that the steward was harassing him because he was swearing and struggling to get his seatbelt off. He then told us that he was a business owner and he had a kid and that "it wasn't like I brought a gun on board". I found this to be very strange behaviour and was very frightened. We were finally moved to the emergency exit seat. The steward came over and said that the passenger was unable to stay in this row because he couldn't work the emergency exit properly. I told the steward that he was clearly drunk and that he was acting strange and that he was inappropriate with me in our other seat. Soon after, the passengers in front of us said that the drunk passenger was physically assaulting his wife before he was moved beside me. They wrote it in a report I believe.

I do not feel that moving an obviously drunk passenger beside other innocent passengers is acceptable protocol. I was put in danger and suffered emotionally and physically as a result. I have contacted my lawyer and am awaiting his counsel.

I emailed air Canada and got a standard apology and $250 flight credit. Isn't there more I could do?
Reply With Quote Share with Facebook




Replies:

  #2  
Old Apr 29, 2013, 9:18 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

The steward handled this matter VERY poorly, but not every adverse event is a lawsuit. Are you really so emotionally damaged by this that you need to be compensated by Air Canada?

The businessman was drunk, inappropriate and behaved very badly towards you. If anyone should have to pay for this behaviour, it is him. You had a remedy. You could have asked for the airline to arrange for the police to meet the aircraft and have him charged with sexual assualt. Had this proceeded, you could also have sought a civil remedy against the businessman.

Air Canada acted poorly. If he was behaving erratically or was drunk prior to take off, he should have been removed. If he was not, but subsequently started acting badly, he should have been placed in the empty row, where he would not bother other passengers. They have apologised to you for this and provided a small amount of compensation. It is perhaps a bit tokenistic, but the real culprit is the businessman. I think your anger is a bit misplaced.
Reply With Quote Share with Facebook

Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Qatar Airways Harassment hobbler Qatar Airways Complaints 1 Mar 14, 2013 11:59 AM
In-flight Issue Harassment & Humiliating Treatment by CO Stewardesses oldtimer In-flight Issues 10 Apr 3, 2010 7:29 PM
Check-in / Boarding British Airways - denied upgrade because of sexual preference YvonneEriksson British Airways Complaints 5 Nov 13, 2008 12:02 AM
Customer Service Harassment for tips. La Guardia #4882 max2002 American Airlines Complaints 2 Jul 29, 2008 6:49 AM


All times are GMT. The time now is 4:54 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
BallisticTshirts.com

counter free hit unique web
unique visitors