Baggage Problems Had any problems with your baggage on AirTran Airways?

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old Nov 19, 2008, 4:06 PM
noodles76 noodles76 is offline
 
Join Date: Nov 2008
Posts: 1
Default Bagage Size Ripoff

I flew from Tampa to Charlotte. I was charged $39 each way because the bag was oversize. The website clearly states that the bad cannot be over 62" so I measured before I left my home and the bag was 60".

When I go to the airport, they used a measuring tape that is cloth and measured the height from top to bottom from the very bottom, around the corner and all the way to the middle of the top. It measured in 2.5 inches too long and the bag was considered oversize.

So, i just left it at that, but when the same measuring technique was used in Charlotte, I got ****** off. I explained to the agent the the measurement was not taken correctly and she told me that is how they are told to measure.

I called Airtran customer service and they said if that is procedure, then they can do nothing.

Just for everybody's information, the manufacturers website verifies my measurements of 60" and I called Airtran back to let them know and they told me that the manufacturers website must be wrong. GO figure.

 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems AirTran Airways - baggage ripoff! RicMic Baggage Problems 5 May 15, 2009 11:45 PM


All times are GMT. The time now is 11:48 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023