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Old Feb 15, 2009, 7:46 AM
qwert qwert is offline
 
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Default stop jerking people around when they are trying to get a refund

trying to get your money back is worst then trying to get custoner service from a circuit that is going out of business. They make you feel like a criminal trying to get your money back. Customer service I don't believe there even is such a department because I can't seem to be able to get any.
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Old Feb 15, 2009, 8:16 AM
PHXFlyer PHXFlyer is offline
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Originally Posted by qwert View Post
trying to get your money back is worst then trying to get custoner service from a circuit that is going out of business. They make you feel like a criminal trying to get your money back. Customer service I don't believe there even is such a department because I can't seem to be able to get any.
Wow. Your post lacks so many details.

Is this a refundable ticket you are trying to get a refund for? If so, I believe AA.com has a form you can fill out online to request a refund.

If it is a non-refundable ticket, what are the circumstances that you believe you are due a refund? Most domestic airline tickets which are non-refundable only offer refunds if the ticketed passenger dies before they travel. I'm sure this is probably not the case unless you are posting from an internet vafe in the great beyond.
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