[etozion]

Miles inactivity expiration term is too short. My miles just expired at the end of 2008. I did not receive any notification about approaching expiration date; otherwise I would react and open SkyMiles Credit Card or so.
Customer service reps were no help and did not reinstated miles or offered other solution. (“Your account is closed. Open a new account” – What for???!!!). Definitely they were not interested in returning a customer.
I prefer other airlines to Delta.

[jimworcs]

You are better off avoiding them.. read the threads here and count your blessings you will never fly with them again!

[PHXFlyer]

Originally Posted by etozion

Miles inactivity expiration term is too short.

Delta's is actually longer than most @ 2 years. Many are 18 months. Only a couple are longer.

My miles just expired at the end of 2008. I did not receive any notification about approaching expiration date; otherwise I would react and open SkyMiles Credit Card or so.

The expiration date would be on your SkyMiles account accessible @ Delta.com:

Account History

For the Previous Twelve Months
To view your account activity by month, just click SkyMiles Monthly Statement

Mr. PHX Flyer SkyMiles Number: XXXXXXXXX
Membership Level: SkyMiles Member Medallion® Qualification Miles (Year to date): 0 Medallion® Qualification Segments (Year to date): 0 Total Available Miles: 119754
Total Program Summary
Current SkyMiles Mileage Balance 119754 Total Available Miles 119754 Million Miler™ Miles 53890 SkyMiles Mileage Expiration 31 Dec 2010

Have you kept the e-mail address in your profile current? DL sends out an e-mail notice to accounts which are about to expire. What did you expect? A personal phone call?

Customer service reps were no help and did not reinstated miles or offered other solution. (“Your account is closed. Open a new account” – What for???!!!). Definitely they were not interested in returning a customer.

The term "Frequent Flier Program" clearly implies that it is most beneficial to frequent fliers. You haven't flown Delta for at least 2 years. Do you still consider yourself a "frequent flier" on Delta? Perhaps Delta might be happy with your very infrequent ticket purchases but the cost of maintaining a Skymiles account between such long periods of inactivity isn't worth it to them. That's their business decision and you can agree or disagree with it.

I prefer other airlines to Delta.

I guess you've already answered your own question.