#1  
Old Jun 4, 2018, 3:15 PM
Madhuri N Madhuri N is offline
 
Join Date: Jun 2018
Posts: 1
Thumbs down Charged for Name change

I have been asked to pay 6833 rupees for name error.

It was technical fault in Etihad's website. I have been to many places but never faced such issue. I have been told I cannot board the flight if I don't change the name and for that I need to pay money. The invoice I received shows the name madhuri jaypal nainani. However, while check in, the name showed was Jaypal Nainani/Madhuri in their system which according to them was different than my passport. Jaypal is my middle name, it can be at any place - with given name or family name but they didn't listen to this and told me to give money else they can't let me board the flight for which I have been charged for. I am chasing them from last 2 days but none of them have replied.

Poor customer service. Rude staff at the airport.
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Reservations Spirit Legally Double-Charged for Flight Change floflo61 Spirit Airlines Complaints 1 Jun 10, 2012 1:56 AM
Canceled / Delayed / Overbooked CO can change my flight, but if I do, I get charged $150 sixsigmachampion Flights Canceled / Delayed / Overbooked 0 Mar 31, 2011 2:57 AM
Customer Service Re: casting passengers who were charged change fees for paid commercial PKCast American Airlines Complaints 1 Oct 10, 2010 2:46 AM
Customer Service Re: casting passengers who were charged change fees for paid commercial PKCast Customer Service 0 Oct 9, 2010 8:53 PM
Customer Service casting passengers who were charged change fees for paid commercial PKCast Delta Air Lines Complaints 0 Oct 9, 2010 8:33 PM


All times are GMT. The time now is 9:04 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023