#1  
Old Mar 16, 2007, 1:51 AM
bartrobinson bartrobinson is offline
 
Join Date: Mar 2007
Posts: 1
Default Delta Airlines are liars and they RIPPED ME OFF!

On 10/15/2006 my Father died. That was near when my wife and I planned a flight.

We were assured that we could reschedule with a copy of a death certificate. That certificate was faxed to My Lynn Duncan at least four times in the last ten weeks.

To date I have emailed, called, faxed so often they must think I am nuts. But nobody calls back even though when we call a voice reassures us THIS time they will.

Our only contact from Delta was from Michael Barzey a manager in "Customer Care" saying they never received my Dads death certificate. I faxed and emailed it again....probably into a black hole.

Delta Airlines are liars and they RIPPED ME OFF!!
  #2  
Old Sep 8, 2007, 7:43 PM
dragonfire6.delta.com dragonfire6.delta.com is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2007
Posts: 22
Default

OH crap, how did you know about the black hole?
  #3  
Old Sep 25, 2007, 7:43 AM
gandalf gandalf is offline
 
Join Date: Sep 2007
Posts: 12
Default lol

Quote:
Originally Posted by dragonfire6.delta.com
OH crap, how did you know about the black hole?

I laughed so much after your reply...That was a good one, I must admit!
  #4  
Old Sep 30, 2007, 3:59 AM
thatguy5 thatguy5 is offline
 
Join Date: Sep 2007
Posts: 4
Default lol

dragonfire6.delta.com & gandalf,

You guys are prime examples of whats wrong with Delta.

Anyone who has had problems with Delta knows about "The Black Hole"

May you both however learn about the death of a family member ...

tg5

<sigh>
  #5  
Old Jun 19, 2009, 8:09 PM
lonniec3 lonniec3 is offline
 
Join Date: Jun 2009
Posts: 9
Angry Now I know Why No Answer From "Customer Careless"!

Quote:
Originally Posted by dragonfire6.delta.com View Post
OH crap, how did you know about the black hole?
Two weeks ago I wrote to Delta and still don't have an answer on a time sensitive issue. Now I know it went into the black hole at "Customer Careless"!

Thanks for the info!

Lonnie
  #6  
Old Sep 18, 2009, 4:43 PM
cargorat cargorat is offline
 
Join Date: Sep 2009
Posts: 3
Default

Quote:
Originally Posted by dragonfire6.delta.com View Post
OH crap, how did you know about the black hole?
the black hole is actually located between the ears of corporate management.
Reply

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