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Check-in / Boarding
COMPLAINT: Loosing my belt, loosing my properties

 
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Old Oct 3, 2017, 9:08 PM
ghorabi ghorabi is offline
 
Join Date: Oct 2017
Posts: 1

Hi dear.
I am hossein ghorabi, passenger of flight QR0849, KUALA LUMPUR to DOHA on 27.Sep. 2017.
During checking-in, responsible lady took out from my handy bag 4 small glasses of Kraft cheese and two small bottles of peanut butter without mentioning the reason and put them in her own basket belonged to Qatar Airways. I never encounter this with other flights.

On next flight QR490, DOHA to IMAM KHOMEINI AIRPORT on 28.Sep. 2017, during checking-in, I was asked by flight officer to take my belt and shoes out. When I passed the body check and wanted to receive my handy bag and belt, I did not find my belt and when I asked the responsible official where is my belt, they did not mind it and not responded.
Instead of replying the official asked me to open my handy bag, he took out my insect killer (rocket type working with two AA size battery) and measuring tape and threw them inside their flight basket with a bad attitude and caused me to get angry. When I asked him what is the reason for his action and I have paid money for them and in the last Qatar Airways from Malaysia to Qatar I carried them with myself in the flight and there was no objection and also asked them where is my belt, they did not listen to me and no response from their side. I was in a hurry because I had to reach to the next flight and time was very restrict, I could not do anything and they overrided my right. The only way remained for me was I preferred to write my complaint and submit it to Qatar Airways when I reach to Tehran (home).
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