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| Dividend Miles Complaints Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage? |
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#1
Sep 22, 2011, 1:23 PM
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International Upgrades Bait and Switch
So I tried to book tickets today for a roundtrip flight next June from Philadelphia to Frankfurt. With a completely empty Envoy cabin, it seemed like it would be a slam dunk to book coach seats and use miles and $$ for upgrades. WRONG! Even though that is a Dividend Preferred benefit that US Airways touts, and even though NO SEATS WERE BOOKED, I was told that those upgrades were not available because they had not been released for upgrade by Marketing. So it seems like you can get the upgrades if you are lucky enough to call on just the right day. I have a better chance of winning Powerball.
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