Baggage Problems
COMPLAINT: Lost lugagge

Thread Tools Display Modes
Old Feb 1, 2016, 8:40 PM
FranciscoS FranciscoS is offline
Join Date: Feb 2016
Posts: 1

Lost luggage is often an issue that needs to be solved ASAP. In my case it's becoming a serious inconvenience.

The background story. I'm flying alone, for the first time, and the flight had a stopover in Lyon, France. I was slightly worried as I had to collect my bags and check them back in there, but I was surprised to see my hold luggage didn't even leave my homeland! I remained calm and immediately contacted the airport support and filed the request to have the luggage delivered at my destination. I was told it would take two days and it would be delivered right at my new home.

It's the end of the second day and I still don't have my bag. It's becoming a serious inconvenience as I really need fresh clothes and some of the items in there badly. What if I was diabetic and my insulin was there? This could have even been really serious for my health!

The first time I tried to contact the airline support via email I received a vague yet pleasant response, but after that nothing has happened, even though I written complaints on easyjet's webpage, ranted on twitter (got some response but nothing too concrete).

Overall I can sense there's some vague effort from the company but the situation is becoming unbearable for me.

PS: I've also sent a few receipts of expenses I had to make at the airport (that I wouldn't otherwise need in normal circumstances), but there has been no reply on that front either.
Reply With Quote Share with Facebook


lost luggage

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Lost item found but then lost Dodgemc Baggage Problems 1 Oct 19, 2011 3:03 PM

All times are GMT. The time now is 8:07 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors