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#1
Jan 4, 2013, 8:01 PM
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Shameful Customer relations
Very upset with Southwest.
 They have refused to refund me due to a weather cancellation even though previously they had approved it. Customer relations are giving me the runaround, making me produce "evidence" that I didn't fly on a later flight, even though they cancelled all flights on that evening and I had to board a train from Penn Station but they insist I was on the 7pm Flight??? (Laguardia to Baltimore DEC 17,2012) and now when I call the number they gave me, it says the number is not in service (214-932-0333) WHAT THE HELL IS GOING ON? NEVER FLYING SOUTHWEST AGAIN!! |
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