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#1
Dec 24, 2015, 5:26 AM
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damaged/broken Bag
I spent $25.00 to check my bag and I received it back extremely damaged. a wheel was broken which made me have to carry the bag and a strap was ripped off leaving my back pack bag unusable. I want a replacement.
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#2
Dec 25, 2015, 12:43 AM
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Did you file a claim at the American baggage office in the airport before you left? If you didn't do that, then did you file a claim with American Baggage on line?
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