COMPLAINT: Don't Use Online Reservation System!

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Old Aug 4, 2012, 4:09 AM
MosesLuna MosesLuna is offline
Join Date: Aug 2012
Posts: 1

I received an e-mail this evening regarding a sale on Southwest. I purchased a single ticket and NO I did not press "submit" repeatedly. Southwest has taken out the charge for single my ticket 18 (EIGHTEEN) times in a single evening. I have been trying to reach them all evening. I got a busy signal at first and now the phone has rung, telling me that I will be on hold for one hour and fifteen minutes to one and a half hours. DON'T EVER USE A DEBIT CARD with SOUTHWEST. Perhaps your best bet would be to stay away from this airline entirely.
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online sales, reservations, southwest, southwest airlines

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