Customer Service
COMPLAINT: Paid a fortune for Bereavement flight

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Old May 31, 2016, 9:43 PM
RickW RickW is offline
Join Date: May 2016
Posts: 1

I just got back from a bereavement flight. I booked in hurry not knowing that I could get a bereavement discount if I looked. My niece paid $420 return for her flight on Westjet. I paid $510 one way for my flight. When I got back and heard about the bereavement policy I called Air Canada and they said it was too late. I couldn't get a discount / partial refund or anything. I was just out of luck because I wasn't smart enough to take care of this in advance. Now for a bereavement flight I was in no condition to try to think things out. I just think they took advantage of me and my state of mind. Simply not fair. And their statement to me is simply too bad. I'm out of luck.
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#aircanada, #bereavement, #ripoff

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