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Canceled / Delayed / Overbooked
COMPLAINT: Compensation for missing connecting bus due to delayed arrival of EY17 on 28th April at London Heathrow

 
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Old May 1, 2018, 9:53 AM
Kmanglani Kmanglani is offline
 
Join Date: May 2018
Posts: 1

Hello Eithad Airways,

My wife and daughter (aged 7 years) had travelled from Hyderabad to London (via Abu Dabhi) by Eithad Airways on 28th April 2018.

Your flight’s EY17 from Abu Dabhi to London arrival to Heathrow Airpot London was delayed by 2 hrs and 30 minutes & landed in Heathrow Airport at 9:15PM instead of 6:45 PM. I had connecting bus tickets from Heathrow Airport to Bristol with departure time as 9PM & we missed the bus due to delay in your flight EY 17. The National Bus Service do not refund the money as it was case of non-appearance. I had to book the cab from Heathrow to Bristol (since 9 PM is the last bus service from London to Bristol) to reach my home which cost me additional £223

I would therefore request you to please make it possible to reimburse £ 346 which I ended up paying due to delay in your flight service EY 17. I hope to receive the compensation amount at the earliest. I will await your response within next 24 hours before proceeding with other legal options.

Attached – Boarding pass of Wife (Meenakshi Manglani) and Daughter (Priyanka Manglani)
National Express bus ticket
Taxi fare



Thanks,
Kishore Manglani
Solution Architect (EU GDPR Project)
EE, 2620 Capricon, Aztec, Bristol
Mobile – 0044-7841879386

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