Old Nov 19, 2013, 8:50 PM
gasman1 gasman1 is offline
Join Date: Nov 2013
Posts: 1
Exclamation Spirit plays the game

Spirit Airlines has terrible customer service for anyone trying to access their flight information, change a flight, or even get a simple answer. I tried to contact them 10 min after making a flight reservation and was told i couldn't for 24 hrs. Then when i called back i was told 3 different times over a 6 hour period that their "computer systems were down for maintenance" or "their computer systems were being upgraded" and to call back in 30-60 min. Finally after calling back the next day i was told it was "too late to request a refund" as the 24 hr window was over. Great, how about changing the return portion of the flight? Oh, that'll be $125 fee plus the difference in fair! And, by the way, the return flight i wanted was unavailable - has been for 1 week per the agent - funny, it was available 4 days ago when i first made the reservation. Forget Spirit, go fly Southwest. Spirit Airlines is TERRIBLE! I will never use them again.

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
A game I made for the RUDE travelers we experinece. Based on my experiences. rrmalone General Discussion 1 Jul 8, 2012 1:05 AM
Jetblue plays with the prices stainlesssteelny JetBlue Airways Complaints 0 Aug 12, 2011 3:01 PM
Virgin America - Gotcha Game jcranford Virgin America Complaints 5 Aug 8, 2009 2:12 AM

All times are GMT. The time now is 1:31 AM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020