#1  
Old Apr 22, 2016, 4:37 PM
SKconfused SKconfused is offline
 
Join Date: Apr 2016
Posts: 1
Angry rewards prg

Ad on Southwest site indicates on their "REWARD PROGRAM" "It's your last chance to get closer to that well-deserved spring getaway. Buy what you need and earn 35% bonus points on your purchase." That's great! However has anyone bought these points? The point to dollar ratio is grossly uneven. To purchase 60,000 points it is $1,800 (which includes 2100 in additional points). To then use the points for travel eg: I was purchasing 3 round trip tickets in dollars equaled $ 1,200. To use points for the same round trip 71,000 points. So the trip instead of me spending 1200 is costing me $1,800. A $600 dollar overcharge.
Can someone explain to me how this is a "REWARD".
  #2  
Old Apr 23, 2016, 8:06 PM
cliff7080 cliff7080 is offline
 
Join Date: Jan 2014
Posts: 60
Default

The whole reason for mileage point purchase programs is that you ONLY purchase points if you already HAVE points and are just short of the points needed to cash in for rewards... it was NEVER intended for you to BUY the total number of points for the reward ticket.

Airlines specifically introduced this at customer request from people with 68,000 points who JUST needed another few thousand to reach the required point level and were not intending to do any paid travel to earn the points needed. You NEVER buy the whole value of the ticket in points. It doesn't matter WHAT airline you are flying.
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Frequent Flyer Program Aadvantage rewards useless jackiefets American Airlines Complaints 1 Aug 19, 2015 6:33 PM
Frequent Flyer Program Rapid Rewards RIPOFF!!! margar430 Southwest Airlines Complaints 0 Feb 3, 2012 6:25 AM
Frequent Flyer Program Rapid Rewards very limited Dritt1 Southwest Airlines Complaints 18 May 13, 2011 12:24 AM
Seat assignments = $200 per leg on rewards conrad49 OnePass Complaints 1 Jun 18, 2010 7:34 AM
Frequent Flyer Program Rapid Rewards-Who are they for anyway? RetiredVet Southwest Airlines Complaints 2 Aug 20, 2008 1:21 AM


All times are GMT. The time now is 2:19 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020