#1  
Old Mar 14, 2018, 2:55 PM
Taner Taner is offline
 
Join Date: Mar 2018
Posts: 1
Default Terrible Service for Baby Cribs

We have a flight to Dubai from Istanbul (SAW) on next April, We will stay there for 4 days, We have a new born baby for 2 months and we learnt that THY has a baby cribs service for free of charge (upon request and not guaranteed). Normally only the some first floor lines have that service and you should reserve it before the flight and we had gotten for the confirmation via call center. If the system confirms this service, 1 parent can sit at the front line with the baby for free but problem is if dad and mom want to sit next to they should pay for 2 seats both! this is cheap and ridiculous, because already some other guy or lady have to right to reserve the same seat only paying for 1 seat price... If you already request the rate for the both of seats then do not present that service 1 parent member is free of charge upon availability. Some other issue they do not response the issues from the social media... and when the call center staff has faced with a uncommon problem they become so robotic, repeat the same things always even though they know very well what they are saying is so silly... For the families who has new baby i suggest do not fly with THY
Reply
Tags...
Tags
thy compaint

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Terrible service integration and no customer service support DPOV British Airways Complaints 0 May 30, 2016 12:07 PM
Frequent Flyer Program Mother and Baby Girl in First Clas Told Seat Belt "Will Cut Baby in Half" feneglha British Airways Complaints 0 Dec 15, 2014 7:56 PM
British airways service to pregnant woman with 9 months old baby. Ninasawyer British Airways Complaints 3 Feb 26, 2013 4:12 PM
Canceled / Delayed / Overbooked charleston service cancelled, terrible customer service jmb Flights Canceled / Delayed / Overbooked 16 Oct 24, 2009 6:38 PM
Customer Service terrible customer service johnafa Customer Service 6 Oct 2, 2009 10:42 PM


All times are GMT. The time now is 11:34 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020