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Baggage Problems
COMPLAINT: Lost / Delayed Luggage

 
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Old Sep 15, 2012, 10:56 AM
s724a s724a is offline
 
Join Date: Sep 2012
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United Airlines is one of the worse airlines. It has been 5 days now, since they have lost our luggage and are so complacent and lazy in trying to ensure that the luggage reaches us. They are accepting little responsibility, their staff are not trained properly to take care of these situations and they donít have the necessary means to track the lost luggage. Most of the calls get transferred to an office in India, who could care less about resolving any problems. Sadly, the US office is not any better either. Perhaps, the only thing they are good at, is loosing customers.
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