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Check-in / Boarding
COMPLAINT: Improper Carry-ons, Poor guidance

 
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Old Feb 22, 2011, 3:09 PM
gorgeouslady gorgeouslady is offline
 
Join Date: Feb 2011
Posts: 2

I just travelled with AA 2/21/11 and could not believe how long it took to board and leave the plane.... I suspect this is an ongoing problem for many, if not all, airlines. There were countless passengers with oversized carry-ons (which should have been caught by the check-in agents) that cause the boarding and take-off of the plane to be delayed. Then, on a full flight (and most are) the overhead compartments become full very quickly with purses and coats and oversized carry-ons that barely fit, and then other people are forced to place their carry-ons below the plane. It's a huge problem and it's getting ridiculous. Another thing, why is it that so many people refuse to place carry-ons below the seat in front of them?! And why do the flight attendants allow it?!
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Old Feb 22, 2011, 8:29 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

Some people are too tall to use up the precious space under the seat in front of them for their legs. Perhaps if everyone was not crammed in like sardines, they wouldn't do it. The overhead bags problem is a legitimate issue though. This is the law of unintended effects. If you charge for hold luggage everyone will try and avoid the charge by loading up on hand luggage. The airline save money on this... Hand luggage is managed by the passenger, hold luggage requires baggage handlers. So they are happy to have you do the work.
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