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Check-in / Boarding
COMPLAINT: Boarding Denial

 
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Old Feb 20, 2016, 7:34 PM
Amr Amr is offline
 
Join Date: Aug 2015
Posts: 3

I had a flight 3 months ago from Amman to Chicago and i was denied boarding because of Immigration problems .. i contacted US Homeland Security and they gave me a redress number to use it when i book again ..
is my problem solved ?
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  #2  
Old Feb 28, 2016, 5:37 PM
A320FAN A320FAN is offline
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Join Date: Jan 2011
Posts: 319

Originally Posted by Amr View Post
I had a flight 3 months ago from Amman to Chicago and i was denied boarding because of Immigration problems .. i contacted US Homeland Security and they gave me a redress number to use it when i book again ..
is my problem solved ?
It depends on what exactly the issues were. You may need to use your middle name when you book your tickets if it is a name issue. The US Redress address works leaving the US or traveling to/from or with in the USA. However if you require a stop and change of planes/airlines then you are on your own
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