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Reservations
COMPLAINT: Seat Bait & Switch

 
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Old Jul 2, 2012, 4:28 PM
loulaurent loulaurent is offline
 
Join Date: Jul 2012
Posts: 1

While making my reservation, for a flight 12 days out, I was allowed to see what seats were available on the flight. Seating is one of the main issues that determine what flights I will take. After I completed the reservation, and just before it was confirmed, they let me select seats. None of the seats displayed beforehand were available. In fact, on my return flight there were no seats to assign. This is a clear example of bait and switch.
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misleading seating, seating


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