Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old Jan 9, 2016, 4:23 PM
Amitk Amitk is offline
 
Join Date: Jan 2016
Posts: 1
Default Fraud activity put my account into audit and no communication since

Somebody accessed my account in mid November. I called BA to inform them, they immediately put my account in audit and sent me a mail to say it will be investigated and unlocked again in one month.
It's now been 2 months, and despite now 5 calls, nobody has confirmed what has happened and why they haven't given me back my avios or tier points.
Instead, all I've been told is 'there is nothing we can do, and we can't confirm any investigation has happened and when my account will be reopened'
I just want to get my miles back, and use them
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Frequent Flyer Program disappointed in united mileage plus policy and lack of communication kekillion United Airlines Complaints 0 Jan 25, 2014 8:34 AM
Canceled / Delayed / Overbooked Poor communication UA 96 7//10/13 AlKoralek United Airlines Complaints 0 Aug 14, 2013 12:07 AM
Iberia and Lack of communication IB6025 Travellerman Iberia Complaints 0 Nov 7, 2011 1:26 PM
Delta - Allegation of illegal activity AirlinesMustPay Delta Air Lines Complaints 25 Oct 19, 2009 3:41 AM


All times are GMT. The time now is 8:18 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020