Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old Sep 10, 2015, 6:30 PM
Loulou15 Loulou15 is offline
 
Join Date: Sep 2015
Posts: 1
Angry ROYAL AIR MAROC - Wheelchair access was denied to senior passenger & Stolen luggage

My mom is 77 years old and she had knee replacement surgery done in the US. Partially disable person and can barely walk short distance with the use of a cane. She CANNOT walk more than 200 ft. She flew from JFK via flight # AT201 on 9/7/2015 to CMN airport with Royal Air Maroc. She had access to wheelchair at the JFK airport but NOT when she arrived at CMN airport. She was the last passenger to get off the plane since NONE of the staff on board bothered to help her or even call for Wheelchair assistance. She took the stairs (close to 30 steps) after getting off the plane and walked far distance to get to the language area where she found out that one of her bags was stolen. I have attempted numerous times to contact the Airline via phone and emails but no seems to care of bother. My mom is current disappointed and emotionally ill after been discriminated against but this Airline. Wheelchair is necessary for disable people at the airport to make their flight enjoyable and not to make their life miserable. Not only, that but this Airline is also know of steeling luggage from passengers since this is the third time this have had to my mother. PLEASE NEED JUSTICE AGAINST THIS MONSTER AIRLINE. THANK TOU!
Reply
Tags...
Tags
stolen luggage, terrible customer service

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Lost all my 3 luggage with Royal Air Maroc. Any similar case? asmedjo Royal Air Maroc Complaints 10 Jun 1, 2018 3:38 PM
Stolen luggage in Royal Air Maroc jalcmag Royal Air Maroc Complaints 0 Aug 5, 2014 10:11 PM
Royal Air Maroc - Luggage Damage ggladstone Royal Air Maroc Complaints 0 Jan 16, 2013 4:28 PM
Royal Air MAROC - NO Response for missing luggage Denise Royal Air Maroc Complaints 1 Mar 3, 2012 12:23 PM
Royal Air Maroc - rip off Air Maroc AT9805 D Gardner Royal Air Maroc Complaints 0 May 21, 2008 9:10 AM


All times are GMT. The time now is 8:48 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020