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Customer Service
COMPLAINT: Another complaint

 
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  #1  
Old Nov 8, 2008, 9:35 PM
ubrowp2 ubrowp2 is offline
 
Join Date: Nov 2008
Posts: 2

I've been trying to send my complaint to Delta by e-mail, as suggested. I can type in my complaint, put in the flight number, date, etc. However, when I "send" the e-mail, I get a message saying the server is down (or something similar). All of my other e-mails are being sent and received with no problem. It's just the complaint e-mail I'm trying to send to Delta from their website (which I got to from the contacts list on airlinecomplaints.org.) that won't go through.
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  #2  
Old Nov 10, 2008, 5:02 AM
airhead airhead is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2008
Posts: 228

Try writing a letter the their headquarters. Here is a link I hope helps.

http://www.delta.com/help/contact_us...tion/index.jsp
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