#1  
Old Oct 29, 2007, 3:10 PM
inasmuch inasmuch is offline
 
Join Date: Oct 2007
Posts: 2
Thumbs down bagges goes to central america

My in laws traveled to New York from Key West for their 60th anniversary. Their baggage went on an extended trip for four days to Central America. Clothes for their surprise luncheon was in the baggage.

On their return flight, due to American's delay on the first part of their trip from NY to Miami, they missed their flight from Miami to Key West. The reason they missed the connecting flight is because the attendants who were taking them via wheelchairs stopped along the way to talk to their friends. Their bags went array and they were forced to travel 25 miles each way to retrieve them.

The attitude of the American personnel was horrible. We entrusted our parents ages 81 and 83 to them and they failed.

Last edited by inasmuch; Oct 29, 2007 at 3:37 PM. Reason: wording
  #2  
Old Nov 14, 2007, 5:44 AM
rcrdoeva rcrdoeva is offline
 
Join Date: Nov 2007
Posts: 12
Default

i would definately complain to the airline about this situation. MIA is serviced by a contract company for the wheelchair and they don't like to hear about these things.
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 9:35 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020