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Old Mar 1, 2013, 1:26 AM is offline
Join Date: May 2007
Posts: 197
Arrow Introducing Direct Expert Airline Assistance Powered by Directly

Hello Folks,

We're very pleased to announce a new partnership with to provide you with direct expert airline assistance here at

We have started with Southwest Airlines and will soon be including more airlines in the US. In the Southwest Airlines section, you will now notice a new interactive bar at the top of every page in that section that allows you to instantly and immediately connect with an expert to get real-time assistance.

So now, on top of having the ability to post your complaint on our site to put public pressure on the airlines and hold them accountable in order to resolve your issues, you can also get direct and immediate expert help to further and more promptly assist you in resolving any problems you might have.

This is a powerful combination we hope you all take full advantage of.

As more airlines are added to the program, we will announce them here.

Old Mar 2, 2013, 9:06 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
Join Date: Oct 2008
Posts: 1,109

Who are your experts?? I did a test question and the results are less than stellar. You have/had all the experts you wanted here for free but you chose to branch out to make your clients pay for advice they have had here for free from people that actually did the job as opposed to the "experts" that never did??? Pathetic, as is this site. You should be ashamed of yourself.
Yes, the rules and policies favor the airlines unfairly. I do not dispute that.
Old Apr 22, 2013, 7:15 AM
Ewelina88 Ewelina88 is offline
Join Date: Apr 2013
Location: Kraków & Poland
Posts: 1

heh thanks a lot
Old May 25, 2013, 6:35 AM
RaissaAlve RaissaAlve is offline
Join Date: Feb 2013
Posts: 1
Default website

I want to say “Way to go.” on this article. I really enjoyed all the useful information you included in your content. It’s engaging and solid data that is obviously researched and well-written. Thank you.

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