[The_Judge]

Originally Posted by brookekeith

Are u a ****ing moron. I said i was a captian to begin with. For ****s sake open your eyes and ears and listen. Jesus.

I just ran across this post while reading up on you........

Originally Posted by brookekeith

I am sure i am a FA. Those types of videos you see are usually taped by airline marketing or your seeing it on youtube and has been obtained illegally. I assure you that your lucky you weren't arrested and put in a little room as since 9-11 it is a felony. I suppose a "gay" has filmed on aircraft but someones preferences has zero to do with federal regulations anyone caught video recording a grounded aircraft is subject to punishment for the violation. Your lucky your day wasn't spent in a little room instead of just being removed it could've been a really really bad day. I am sorry you experienced a rude FA i am a nice FA and hate to hear about ill treatment to passengers or to crew members alike. Just be careful if you video tape things as the end result could be a real bad day.

So are you a captian (your spelling) or a FA?

http://www.airlinecomplaints.org/sho...5&postcount=10

[jimworcs]

Another liar exposed... and a stupid one at that.

[IratePassenger1960]

Flying from Flagstaff to Phoenix on July 2, and after boarding the plane on time for a 9:30 flight, pilot told us that we would need more gas since they were rerouting us on the half hour flight to phoenix! Then after waiting for fueling, 15 minutes go by and we are then told that the plane is 3000 pounds too heavy and that some of us will have to get off. An offer was made that those who voluntarily got off would receive a $325 voucher. SInce we had missed our connection in Phoenix to Philadelphia, anyhow, we were among the first to volunteer and then exit the plane to get rebooked.

An hour late....20 out of 37 passengers were pulled from the plane...had to wait for all of those people to get rebooked and then found out that we were being DRIVEN to Phoenix on a bus (2.5 hour ride with no bathroom).

En route by bus, another passenger told us that for passengers who did not leave voluntarily, they received a reimbursement (a check, not a voucher) for 2.5 times the value of their original ticket! He showed us the $900 check!

We arrived in Phoenix at 2:25 and we barely made our flight to PHL which had been rebooked to 2:45. When we asked for assistance expediting our route to the departure terminal, we were told NO by at least 3 US AIR employees and the bus driver refused to drop us off at the nearest terminal. We had to run through the airport without shoes (no time to put them on , and we are 63 and 53 years old). My partner pulled a groin muscle in the process.

To top this all off, I wrote to US Air to complain, and I was responded to, shockingly, with an offer to accept a check in the amount of $1300 (2.5 times the value of my ticket) in lieu of the voucher, but when I replied accepting the offer, and despite repeated attempts to connect with that customer service rep, no one has followed up. My wife also filed a complaint and was told that US Air planned to do nothing for her, and were using the usual events in Flagstaff as a "learning experience" for the airline.

This will not be over for me until my wife and I are reimbursed for our flight tickets, since we were never flown to Phoenix. I didn't pay all of that money for a bus. The voucher is sufficient to make up for the inconvenience of missing my original connection, but that is it. We have been traveling for 30 years and have never had a experience like this nor felt the need to earn recompense from an airline. We have certainly missed connections (almost always) when flying US Air, but this whole thing was insane.

Does anyone know how I can pursue this further?

[azstar]

You can find Federal guidelines for overbooked flights here:

http://airconsumer.ost.dot.gov/publi...tm#overbooking

This sentence applies to your situation:

* If the airline must substitute a smaller plane for the one it originally planned to use, the carrier isn't required to pay people who are bumped as a result. In addition, on flights using aircraft with 30 through 60 passenger seats, compensation is not required if you were bumped due to safety-related aircraft weight or balance constraints. *

Most airlines will compensate something for removing passengers due to weight restrictions. Legally, however, they are not required to do so. I think the majority of airline employees haven't got a clue, so they offer the same compensation as an overbooked flight. I would try to negotiate the best deal, but someone in the know will probably deny any more than what you got.

[IratePassenger1960]

I appreciate the information. Here is the deal, though, I have dealt with overbooked planes. This was not the case. It was a small aircraft that was not even fully booked. The weight was not an issue until after they added gasoline, and removing 20 out of a total of 37 passengers?

Finally, are they permitted to offer deal X to one customer and then not offer it to another?

Thanks for any additional info.